gasilbull.blogg.se - Jabra direct connect

#JABRA DIRECT CONNECT INSTALL#
#JABRA DIRECT CONNECT UPDATE#
#JABRA DIRECT CONNECT UPGRADE#

With Jabra Direct user can perform runtime setting changes to e.g. New feature: This release introduce support for Jabra PanaCast video solution. Updated: Zoom Meetings application is supported by Jabra Direct (Windows) Updated: Microsoft Teams application is visible in Jabra Direct UI (Windows)

Please reach out to support portal for guidance on resolution and alternatives.

#JABRA DIRECT CONNECT UPGRADE#

*** Please upgrade to this version if you use Jabra Direct 2.0 in a proxy setup.***įix: Due to a security weakness in Proxy environments, we have decided to remove support of Proxy in Jabra Direct 2.0.

Updated: support for Avaya IX workplace Softphone (Windows only).

Updated feature: enhanced Jabra PanaCast settings for Image Quality by adding the corresponding numerical value for the given image setting.

New feature: new Camera Adjustment panel to access the Jabra PanaCast settings for Image quality and Camera Adjustments in Jabra Direct main window (settings are available if Jabra Direct icon is disabled in system tray).

New feature: added product information section for Jabra PanaCast.

New feature: Option to choose between Instant Zoom, Natural Zoom or Off for Jabra PanaCast.

New feature: Ability to save/reset Image Quality settings for Jabra PanaCast.

Improved: BroadSoft softphone integration (Windows).

#JABRA DIRECT CONNECT UPDATE#

Improved: Avaya IX Workplace plugin update to fix an issue when call arrives on multiple phones (Windows).

New feature: Jabra PanaCast preview feature (Windows and macOS).

Performance and stability improvements (Windows only) RELEASE HISTORY.

Improved: product settings depended on each other (Windows only).

New feature: improved and integrated firmware updater for Windows.

The call control functionality works as expected. Jabra Engage 50 firmware version 2.3.1 and version 2.4.0 has a known bug that prevents the Agent State (four-dot) button on the Jabra Engage Link controller to be used. It is made available to them when the Amazon Connect admin or your integration partner has performed the simple integration steps outlined in the installation guide.

#JABRA DIRECT CONNECT INSTALL#

NOTE: End-users of Amazon Connect and Jabra headsets cannot activate or install the software.

An installation guide aimed at the website or service configurator.

Latest version of other Chromium based browsers are expected to work, but not actively tested with each SDK release.

Microsoft Edge administrators need to allow the installation of extensions from the Chrome Web Store.

Latest version Microsoft Edge is supported, but not actively tested with each SDK release.Operating systems supported by components: For end-user-driven installation, the components can be found in the Chrome web store, and on. Jabra ChromeHost helper application for headset communication.īoth are included with this package to be deployed using IT management tools.Browser extension for Chromium-based browsers.In addition to an Amazon Connect instance, you need to deploy two packages on the agent’s client computers: It is an add-on module to the existing Amazon Connect Contact Control Panel (CCP) in your agent desktop web page it enables Jabra devices to control the flow of calls. The Jabra Call Control for Amazon Connect provides direct integration of call control functions from Jabra devices in your agent desktop. Jabra Call Control for Amazon Connect Integration partners can use this component to integrate Jabra Call Control into their Amazon Connect solution.Įnd-users are not meant to use this directly with Amazon Connect.